Article

Haw, Su Cheng and Chew, Lit Jie and Ong, Kyle and Ng, Kok Why and Naveen, Palanichamy and Anaam, Elham Abdulwahab (2022) Content-based Recommender System with Descriptive Analytics. Journal of System and Management Sciences, 12 (5). pp. 105-120. ISSN 1816-6075, 1818-0523

Haw, Su Cheng and Ong, Kyle and Chew, Lit Jie and Ng, Kok Why and Naveen, Palanichamy and Anaam, Elham Abdulwahab (2022) Improving the Prediction Resolution Time for Customer Support Ticket System. Journal of System and Management Sciences, 12 (6). pp. 1-16. ISSN 1816-6075, 1818-0523

Conference or Workshop Item

Ong, Kyle and Ng, Kok Why and Yoong, Yih Jian (2019) 3D Shape Blending: Parts Swapping. In: 2nd International Conference on Computational Intelligence and Intelligent Systems, 23-25 Nov. 2019, AVANI Atrium Bangkok, Bangkok, Thailand.

Ong, Kyle and Haw, Su Cheng and Ng, Kok Why (2019) Deep Learning Based-Recommendation System: An Overview on Models, Datasets, Evaluation Metrics, and Future Trends. In: 2nd International Conference on Computational Intelligence and Intelligent Systems, 23-25 Nov. 2019, AVANI Atrium Bangkok, Bangkok, Thailand.

Thesis

Ong, Kyle (2021) Hybrid deep-learning approach for document-context aware recommendation system. Masters thesis, Multimedia University.