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A. Rahim, Afiq Izzudin and Ibrahim, Mohd Ismail and Musa, Kamarul Imran and Chua, Sook Ling (2021) Facebook Reviews as a Supplemental Tool for Hospital Patient Satisfaction and Its Relationship with Hospital Accreditation in Malaysia. International Journal of Environmental Research and Public Health, 18 (14). p. 7454. ISSN 1660-4601

A. Rahim, Afiq Izzudin and Ibrahim, Mohd Ismail and Chua, Sook Ling and Musa, Kamarul Imran (2021) Hospital Facebook Reviews Analysis Using a Machine Learning Sentiment Analyzer and Quality Classifier. Healthcare, 9 (12). p. 1679. ISSN 2227-9032

A. Rahim, Afiq Izzudin and Ibrahim, Mohd Ismail and Musa, Kamarul Imran and Chua, Sook Ling and Yaacob, Najib Majdi (2021) Patient Satisfaction and Hospital Quality of Care Evaluation in Malaysia Using SERVQUAL and Facebook. Healthcare, 9 (10). p. 1369. ISSN 2227-9032