Maw, Maw and Haw, Su Cheng and Ng, Kok Why (2024) Perspectives of Defining Algorithmic Fairness in Customer-oriented Applications: A Systematic Literature Review. International Journal on Advanced Science, Engineering and Information Technology (IJASEIT), 14 (5). pp. 1504-1513. ISSN 2088-5334

Maw, Maw and Haw, Su Cheng and Ng, Kok Why (2022) An Enhanced Customer Churn Prediction Framework using Data Mining and Machine learning Techniques. In: Postgraduate Colloquium December 2022, 1-15 December 2022, Multimedia University, Malaysia. (Unpublished)

Maw, Maw and Haw, Su Cheng and Ho, Chin Kuan (2022) Utilizing data sampling techniques on algorithmic fairness for customer churn prediction with data imbalance problems. F1000Research, 10. p. 988. ISSN 2046-1402

Maw, Maw and Haw, Su Cheng and Ho, Chin Kuan (2019) Customer Churn Prediction in Telecommunication: An Analysis on Issues, Techniques and Future Trends. In: IEEE Conference on Sustainable Utilization and Development in Engineering and Technology (2019 IEEE CSUDET), 7-9 Nov 2019, Penang, Malaysia.