Citation

Cheong, Soon Nyean and Ling, Huo Chong and Teh, Pei Lee (2021) Encrypted Steganography Quick Response Scheme for Unified Hotel Access Control System. In: 2021 IEEE 11th International Conference on System Engineering and Technology (ICSET), 6-6 Nov. 2021, Shah Alam, Malaysia.

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Abstract

This paper proposes a Unified Hotel Access Control (UHAC) system, which is a complete integrated hardware and software solution for contactless check-in and access to hotel room using the proposed Encrypted Steganography Quick Response (ESQR) key, either through mobile devices or physical printouts. An embedded system installed in front of hotel room was deployed to allow guest simultaneously check-in and unlock room door using the ESQR key. This eliminates the need of queuing up and checking-in at reception desk or through check-in kiosk. Thus, the proposed contactless check-in-access is more convenient and embrace social distance during the pandemic. The new approach could increase guest's satisfaction and privacy level because the ESQR key can be digitally transmitted in advance to the guest upon successful booking and payment. Additionally, a survey of 108 participants was conducted to evaluate the users' perception towards the UHAC system. The findings suggest that the UHAC system is perceived as a convenient and secure system, resulting in positive behavioral intention to use the system. Thus, the UHAC system has the potential to transcend the hotel and tourism industries by enhancing the guest staying experience through a more convenient, secure, and easy contactless check-in and access to hotel rooms.

Item Type:	Conference or Workshop Item (Paper)
Uncontrolled Keywords:	Access control system, quick response code, steganography, cryptography
Subjects:	Q Science > QA Mathematics > QA150-272.5 Algebra
Divisions:	Faculty of Creative Multimedia (FCM)
Depositing User:	Ms Nurul Iqtiani Ahmad
Date Deposited:	22 Feb 2022 03:37
Last Modified:	22 Feb 2022 03:37
URII:	http://shdl.mmu.edu.my/id/eprint/9978

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