Citation

Seng, Cheong Cheah and Cheng, Ling Tan and Sook, Fern Yeo and Kim, Hua Tan (2019) The Success Factors of Lean Practices in a High Mix Low Volume (HMLV) Electronic Manufacturing Services (EMS) Environment. In: 10thANNUAL EUROPEAN DECISION SCIENCES CONFERENCE DECISION SCIENCES IN A CONNECTED WORLD, 2-5 June 2019, UNIVERSITY OF NOTTINGHAM, NOTTINGHAM, UK.

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Abstract

The purpose of this study is twofold. The primary objective is to determine the success factors of lean practices in a high mix low volume (HMLV) Electronic Manufacturing Services (EMS) environment. The second objective is to explore the process flow that enables the successful implementation of lean practices. A qualitative approach was chosen to explore the factors that influence lean practices. The principle of data triangulation, which comprises of literature review, interview and participant observation, was utilised in this study. The Thematic analysis was then performed, and a complete thematic network model of the success factors was derived. Theory of Constraints (TOC) is employed as the underlying theory of this study. The results revealed that five factors, namely training and education, effective communication, employee participation, leadership, and organisational culture as the success factors of lean practices. Besides, the process steps for a successful lean practice is derived. This study is not only further substantiate the findings of previous studies but also managed to add novelty to lean manufacturing practices. Furthermore, it also provided a firsthand understanding of the process flow for a successful lean practice, which applies to the EMS environment. The study is still in an exploratory stage and warrants further in-depth research on the detailed breakdown of criteria for each success factors. Apart from that, the research was based upon one EMS site. More studies on other EMS partners the can help to establish more conclusive findings in future.

Item Type:	Conference or Workshop Item (Paper)
Subjects:	H Social Sciences > HB Economic theory. Demography > HB848-3697 Demography. Population. Vital events
Divisions:	Faculty of Business (FOB)
Depositing User:	Ms Rosnani Abd Wahab
Date Deposited:	01 Nov 2021 02:04
Last Modified:	01 Nov 2021 02:04
URII:	http://shdl.mmu.edu.my/id/eprint/9085

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