Citation
Fatt, Leong Kam (2001) Usability Of Web-Based Real Time Customer Support System In Malaysia. Masters thesis, Multimedia University. Full text not available from this repository.
Official URL: http://vlib.mmu.edu.my/diglib/login/dlusr/login.ph...
Abstract
In this paper, we have examined the usability of the Web-based real time customer interaction system in Malaysia e-commerce environment regarding the different aspects of system's relevance and efficiency, customers' attitude and learnability (REAL) as a
| Item Type: | Thesis (Masters) |
|---|---|
| Subjects: | L Education > LB Theory and practice of education > LB2361 Curriculum |
| Divisions: | Faculty of Management (FOM) |
| Depositing User: | Ms Suzilawati Abu Samah |
| Date Deposited: | 21 Jun 2010 02:38 |
| Last Modified: | 21 Jun 2010 02:38 |
| URII: | http://shdl.mmu.edu.my/id/eprint/514 |
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