Defining Knowledge Management (KM) activities from Information Communication Technologies (ICTs) perspective


Lew, Sook Ling (2011) Defining Knowledge Management (KM) activities from Information Communication Technologies (ICTs) perspective. Journal of Organizational Knowledge Management, 2011. pp. 1-10. ISSN 2166-0808

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KM practitioners or managers may sometimes face difficultities when they come to adop definitions to plan for effective KM and information infrastructure in their respective situations to achieve organisational competitive advanatge (CA). This paper is to review and examine the variations and similarities from the various definitions of KM activities since 1990s from the perspective of Information Communication Technologies (ICTs) with the aim of finding out which is the most suitable one to adopt. A keyword index search of ‘knowledge management’ was conducted on 01 December 2009 in the ProQuest Central online database. 25932 articles were found. After topic filtering, there were only 254 articles related to the keyword and 55 of them were connected to the ‘knowledge management activities’. Based on the scope of the 55 articles, this paper identified that there are four KM activities: creating, storing, sharing and utilising knowledge.

Item Type: Article
Subjects: T Technology > T Technology (General)
Divisions: Faculty of Information Science and Technology (FIST)
Depositing User: Ms Rosnani Abd Wahab
Date Deposited: 15 Jan 2014 01:50
Last Modified: 15 Jan 2014 01:50


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