Citation
Omar, Shahnim (2000) A Study Of The Effectiveness Implementation Of Total Quality Management And Just-In-Time In Telekom Billing Operation. Masters thesis, Multimedia University. Full text not available from this repository.
Official URL: http://vlib.mmu.edu.my/diglib/login/dlusr/login.ph...
Abstract
This dissertation is a study of the effectiveness implementation of total quality management(TQM) and just-in-time (JIT) billing in Telekom billing operation. It is based on the exiting billing operation that has been continuosly improved since beginning
Item Type: | Thesis (Masters) |
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Subjects: | L Education > LB Theory and practice of education > LB2361 Curriculum |
Divisions: | Faculty of Management (FOM) |
Depositing User: | Ms Suzilawati Abu Samah |
Date Deposited: | 15 Jun 2010 09:37 |
Last Modified: | 15 Jun 2010 09:37 |
URII: | http://shdl.mmu.edu.my/id/eprint/446 |
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