Citation

Apoo, Vinothini (2023) Effects of green human resource management practices and green work engagement on job performance in telecommunication industry in Malaysia. Masters thesis, Multimedia University.

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Abstract

This study investigated the relationship between green human resource management practices and job performance in the telecommunication industry in Malaysia with the mediating effect of green work engagement. The study focused solely on telecommunications employees and used survey questionnaires to obtain the relevant data. As a result, 355 questionnaires have been collected, and the study employed SmartPLS and SPSS for the analysis and result interpretation. The data analysis techniques that were employed are descriptive analysis, measurement model analysis, structural equation modelling analysis and mediation analysis. Based on the findings of this study, it can be inferred that the implementation of green recruitment and selection, green performance management, green empowerment and participation and green organisational culture directly influence job performance. Therefore, organisations should prioritise these green human resource management practices to improve employees' job performance. However, the study suggests that green compensation and benefits and green training and development may not have a significant impact on employees' job performance. Furthermore, the study indicates that green work engagement acts as a mediator only in the relationship between green empowerment and participation, with regards to job performance. In other words, the level of employees' engagement in environmentally friendly work practices affects the extent to which green empowerment and participation practices impact job performance. The implication and policy recommendations of these findings may be used by telecommunications companies to improve their green human resource management practices and enhance their employees’ performance. This study offers a clear strategy to assist future researchers in green human resource management and job performance with the mediating effect of green work engagement.

Item Type:	Thesis (Masters)
Additional Information:	Call No.: HF5549.2.M34 V56 2023
Uncontrolled Keywords:	Personnel management—Malaysia
Subjects:	H Social Sciences > HF Commerce > HF5001-6182 Business > HF5549-5549.5 Personnel management. Employment management
Divisions:	Faculty of Business (FOB)
Depositing User:	Ms Nurul Iqtiani Ahmad
Date Deposited:	29 Aug 2024 07:54
Last Modified:	29 Aug 2024 07:54
URII:	http://shdl.mmu.edu.my/id/eprint/12892

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