Citation

Zeb, Ali and Othayman, Majed and Goh, Gerald Guan Gan and Shah, Syed Asad Ali (2024) Exploring the mediating role of psychological factors in the relationship between supervisor support and job performance. Journal of Modelling in Management. ISSN 1746-5664

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Abstract

Purpose – Social exchange and social learning theories are widely used in many disciplines, but there is little research on the relationships between supervisor support and job performance in a developing context. Therefore this study aims to examine the links between supervisor support and job performance with the mediating role of psychological factors; empowerment and self-confidence. Design/methodology/approach – Data for this study were collected from 364 employees working at Pakistan Telecommunication Company Limited. Partial least square structural equation modeling was used for the analysis. Findings – The results revealed that supervisor support stimulates job performance. Empowerment and self-confidence both partially mediate the relationships between supervisor support and job performance. Practical implications – This study adds to the current body of literature by providing insight into the influence of perceived supervisor support on job performance through the mediating role of psychological factors. Originality/value – To the best of the authors’ knowledge, this is one of the very few studies exploring the relationships between supervisor support and job performance in developing contexts, particularly focusing on the mediating mechanisms of empowerment and self-confidence

Item Type:	Article
Uncontrolled Keywords:	Supervisor support, Empowerment, Self-confidence, Job performance
Subjects:	H Social Sciences > HF Commerce > HF5001-6182 Business > HF5549-5549.5 Personnel management. Employment management
Divisions:	Faculty of Business (FOB)
Depositing User:	Ms Nurul Iqtiani Ahmad
Date Deposited:	01 Aug 2024 02:49
Last Modified:	01 Aug 2024 02:49
URII:	http://shdl.mmu.edu.my/id/eprint/12701

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