Citation
Suzanto, Gatot Harry (2006) Case Study Of Trisakti Institute Of Tourism, Jakarta Total Quality Management Practice In Tourism And Hospitality Institute. Masters thesis, Multimedia University. Full text not available from this repository.
Official URL: http://vlib.mmu.edu.my/diglib/login/dlusr/login.ph...
Abstract
The principle reason for the commencement of this topic were the great discrepancies between the realities of trying Total Quality Management (TQM) and the concepts of leadership and empowerment related to TQM in the literature.
Item Type: | Thesis (Masters) |
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Subjects: | L Education > LB Theory and practice of education |
Divisions: | Faculty of Management (FOM) |
Depositing User: | Ms Suzilawati Abu Samah |
Date Deposited: | 23 Aug 2010 01:02 |
Last Modified: | 23 Aug 2010 01:02 |
URII: | http://shdl.mmu.edu.my/id/eprint/1167 |
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