Citation

Lim, Tze Ming and Liew, Tze Wei and Khan, Mohammad Tariqul Islam (2022) Factors Affecting the Adoption of Banking Chatbot in Malaysia. In: Postgraduate Colloquium December 2022, 1-15 December 2022, Multimedia University, Malaysia. (Unpublished)

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Abstract

Purpose of the study • To determine the impact of AI features on technological features, affective factors and trust factors towards the intention to adopt banking chatbot in Malaysia. • To determine the relationship between technological features, affective factors, trust factors and intention to adopt banking chatbot in Malaysia.

Item Type:	Conference or Workshop Item (Poster)
Uncontrolled Keywords:	Artificial intelligence (Cybernetics)
Subjects:	Q Science > Q Science (General) > Q300-390 Cybernetics
Divisions:	Faculty of Business (FOB)
Depositing User:	Ms Nurul Iqtiani Ahmad
Date Deposited:	23 Dec 2022 06:41
Last Modified:	23 Dec 2022 06:41
URII:	http://shdl.mmu.edu.my/id/eprint/10985

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