Citation

Muthu Arumugam, Ganes Raj and Muthaiyah, Saravanan and Sonai Muthu Anbananthen, Kalaiarasi (2022) Optimization Of Patients Turnaround Time (PTAT) In Public Hospital. In: Postgraduate Social Science Colloquium 2022, 1 - 2 June 2022, Online.

Text 45-86.pdf - Published Version Restricted to Repository staff only Download (1MB)

Abstract

Background - Smart Healthcare uses digital and smart technology, such as the Internet of Things (IoT), to broaden the reach of digital healthcare. The Internet of Things (IoT) is used in smart healthcare to collect patient data remotely using sensors. These digital data benefit not only for patients, but also hospital management by saving time and cost which resulted by reducing Patient Turnaround Time (PTAT) and enabling high-quality care to be provided. The length of time it takes for a patient to be processed from the time they arrive at the hospital until they are allowed to return home is known as the PTAT. Malaysia's Ministry of Health (MOH) claimed in 2019 that healthcare solutions at government hospitals continue to encounter issues in providing high-quality care to patients. Particularly in terms of the Turnaround Time (TAT) of patients who receive treatment versus those who are sent home without treatment. PTAT in hospitals around the world has been time consuming activity since there are so many processes to complete and people are becoming untraceable as they wander around waiting for their turn. As a result, in this paper, we propose a current Bluetooth Low Energy (BLE) based IOT solution that optimizes Patience Turnaround Time (PTAT), allowing hospitals to decide Real-time Patient Localization and Patient Movement Monitoring. The dBm value is used to calculate the distance between the wearable device and the Access Points (AP) situated throughout the facility. When a patient passes via an Access Point, data such as the AP ID, patient name, wearable device name, decibels per milliwatt (dBm) value, date and time are taken and saved in the database, allowing the patient's location to be determined. The method of this thesis is using Design Science Research Methodology as overall approach. System Development LifeCycle (SDLC) is use for the entire design and development process of the Real Time Patient Location Monitoring and Tracking Solution. A proof of concept was conducted using three AP points and 8 wearable devices to gauge distance measurement. Purpose - The purpose of this research is to conduct research in developing and testing a Real Time Patient Location Monitoring and Tracking Solution using Bluetooth Low Energy (BLE) IOT digital device for the medical professional in medical facilities in Malaysia, which will improve the quality of service (QoS) of patience and increase the efficiency of the other department in term of cost, time and resource. Patient location data can be stored and analyzed by doctors, analysts and health practitioners to improve the Patient Turnaround Time (PTAT) of patient treatment and diagnostic to provide patients satisfaction in Malaysia government medical facilities. In public hospitals, the patient turnaround time (PTAT) for providing services to patients is laborious. It is reported that the healthcare system has been plagued by problems for a long time, as doctors are not able to easily access the patient's location to track and monitor them where they are in medical facilities. There is no Real Time Patient Location Monitoring and Tracking Solution to optimize the PTAT for the doctors in Malaysia to track the location of the patients in the medical facilities (main problem to be addressed) which directly leads to the drop of the quality of the service. Design/methodology/approach - The method of this thesis is using Design Science Research Methodology as overall approach. System Development Life Cycle (SDLC) is use for the entire design and development process of the Real Time Patient Location Monitoring and Tracking Solution where Engineering Design Process (EDP) is use in the development stage of Real Time Patient Location Monitoring and Tracking Solution systems to capture and validate data. Findings/Expected Contributions - There is a prolonged timeframe for patient turnaround time (PTAT) in delivering services to patients in public hospitals. Expected outcome of this thesis to improve Time to Serve and Waiting Time. Research limitations - The Real Time Patient Location Monitoring and Tracking Solution will be implemented in Selayang Hospital for this thesis. Solution can be improved for other hospital based on the future study on the requirement in Malaysia. Originality/value - This thesis has a potential to Improve the PTAT of the patient by informing the healthcare professional on the actual locations of the patients in the medical facilities, which will improve the queuing system, ability to improve the quality of patient care, resource utilization of management, and staff productivity, ultimately saving the hospital cost, time, and resources.

Item Type:	Conference or Workshop Item (Paper)
Uncontrolled Keywords:	IoT, Real Time Patient Location Monitoring and Tracking Solution, Patient Turnaround Time (PTAT), Smart Healthcare, BLE
Subjects:	T Technology > TK Electrical engineering. Electronics Nuclear engineering > TK5101-6720 Telecommunication. Including telegraphy, telephone, radio, radar, television
Divisions:	Faculty of Management (FOM)
Depositing User:	Ms Suzilawati Abu Samah
Date Deposited:	11 Aug 2022 07:30
Last Modified:	27 Apr 2023 13:13
URII:	http://shdl.mmu.edu.my/id/eprint/10342

Downloads

Edit (login required)