Article

Zulkiflee, Imran and Haw, Su Cheng and Naveen, Palanichamy and Yeoh, Eng Thiam and Tong, Yuen Chai (2024) Customer Relationship Management Dashboard with Descriptive Analytics for Effective Recommendation. Journal of Logistics, Informatics and Service Science, 11 (2). ISSN 2409-2665

Ahmad Azrir, Ahmad Hariz Imran and Naveen, Palanichamy and Haw, Su Cheng (2024) Sentiment Analysis using Machine Learning Models on Shopee Reviews. Journal of System and Management Sciences, 14 (2). ISSN 1816-6075, 1818-0523

Anaam, Elham Abdulwahab and Haw, Su Cheng and Naveen, Palanichamy and Ng, Kok Why (2023) Blockchain-Based Recommendation System: A Review Focusing On Security Aspect. Advances in Artificial Intelligence and Machine Learning, 03 (04). pp. 1572-1587. ISSN 2582-9793

Zulkiflee, Imran and Haw, Su Cheng and Ng, Kok Why and Naveen, Palanichamy and Krisnawati, Lucia Dwi (2023) Customer Relationship Management for Better Insights with Descriptive Analytics. Advances in Artificial Intelligence and Machine Learning, 03 (03). pp. 1482-1493. ISSN 2582-9793

Chow, Yi Ying and Haw, Su Cheng and Naveen, Palanichamy and Anaam, Elham Abdulwahab and Mahdin, Hairulnizam (2023) Food Recommender System: A Review on Techniques, Datasets and Evaluation Metrics. Journal of System and Management Sciences, 13 (5). ISSN 1816-6075, 1818-0523

Shri Murti, Yoga and Naveen, Palanichamy (2023) Machine Learning Algorithms for Phishing Email Detection. Journal of Logistics, Informatics and Service Science, 10 (2). pp. 249-261. ISSN 2409-2665

Haw, Su Cheng and Chew, Lit Jie and Kusumo, Dana Sulistyo and Naveen, Palanichamy and Ng, Kok Why (2023) Mapping of extensible markup language-to-ontology representation for effective data integration. IAES International Journal of Artificial Intelligence (IJ-AI), 12 (1). p. 432. ISSN 2089-4872

Harunasir, Mohamad Faris and Naveen, Palanichamy and Haw, Su Cheng and Ng, Kok Why (2023) Sentiment Analysis of Amazon Product Reviews by Supervised Machine Learning Models. Journal of Advances in Information Technology, 14 (4). pp. 857-862. ISSN 1798-2340

Anaam, Elham Abdulwahab and Haw, Su Cheng and Naveen, Palanichamy (2022) Applied Fuzzy and Analytic Hierarchy Process in Hybrid Recommendation Approaches for E-CRM. JOIV : International Journal on Informatics Visualization, 6 (2-2). p. 553. ISSN 2549-9610

Haw, Su Cheng and Chew, Lit Jie and Ong, Kyle and Ng, Kok Why and Naveen, Palanichamy and Anaam, Elham Abdulwahab (2022) Content-based Recommender System with Descriptive Analytics. Journal of System and Management Sciences, 12 (5). pp. 105-120. ISSN 1816-6075, 1818-0523

Haw, Su Cheng and Ong, Kyle and Chew, Lit Jie and Ng, Kok Why and Naveen, Palanichamy and Anaam, Elham Abdulwahab (2022) Improving the Prediction Resolution Time for Customer Support Ticket System. Journal of System and Management Sciences, 12 (6). pp. 1-16. ISSN 1816-6075, 1818-0523

Anaam, Elham Abdulwahab and Haw, Su Cheng and Naveen, Palanichamy (2022) Integrating Delone and Mclean and Task Technology Fit Models to Evaluate the Influence of E-CRM on Individual Performance. Journal of Logistics, Informatics and Service Science, 9 (3). pp. 226-242. ISSN 2409-2665

Naveen, Palanichamy and Haw, Su Cheng and S, Subramanian and Murugan, Rishanti and Govindasamy, Kuhaneswaran (2022) Machine learning methods to predict particulate matter PM2.5. F1000Research, 11. p. 406. ISSN 2046-1402

Haw, Su Cheng and Amin, Aisyah and Naveen, Palanichamy and Ng, Kok Why (2022) Performance Evaluation of XML Dynamic Labeling Schemes on Relational Database. International Journal of Technology, 13 (5). p. 1055. ISSN 2086-9614

Mohd Nasir, Aina Afrina and Naveen, Palanichamy (2022) Sentiment Analysis of Covid-19 Tweets by Supervised Machine Learning Models. Journal of System and Management Sciences, 12 (6). pp. 50-69. ISSN 1816-6075, 1818-0523

Palanichamy, Chinnasamy and Tan, Woan Wen and Naveen, Palanichamy (2022) A microgrid for the secluded Paana Theertham Kani settlement in India. Clean Energy, 6 (1). pp. 807-822. ISSN 2515-4230

Chockalingam, Palanisamy and Naveen, Palanichamy (2021) Micro grid for All India Institute of Medical Sciences, Madurai. Clean Energy, 5 (2). pp. 254-272. ISSN 2515-4230

Kabila Kanthasamy, C. J. and Naveen, Palanichamy and Sonai Muthu, Kalaiarasi (2020) Review on Heuristic Algorithms used in Power Grid and its suitability to Smart Grid. TEST Engineering and Management. pp. 11829-11839. ISSN 0193-4120

Naveen, Palanichamy and Haw, Su Cheng and Nadthan, Devakumaran and Ramamoorthy, Saravana Kumar Improving Chatbot Performance using Hybrid Deep Learning Approach. Journal of System and Management Sciences, 13 (3). pp. 505-516. ISSN 1816-6075, 1818-0523

Book Section

Govindasamy, Kuhaneswaran and Naveen, Palanichamy (2021) Depression Detection Using Machine Learning Techniques on Twitter Data. In: 2021 5th International Conference on Intelligent Computing and Control Systems (ICICCS). IEEE, pp. 960-966. ISBN 978-1-6654-1272-8

Nishanth, Jayanthi and Naveen, Palanichamy and Siow, Chun Lim (2020) A Survey on the Characteristics and Requirements of Electricity Distribution Safety Technology. In: 2020 4th International Conference on Intelligent Computing and Control Systems (ICICCS). IEEE, pp. 709-713. ISBN 978-1-7281-4876-2, 978-1-7281-4875-5, 978-1-7281-4877-9

Conference or Workshop Item

Tai, Tong Ern and Haw, Su Cheng and Ng, Kok Why and Naveen, Palanichamy and Al-Tarawneh, Mutaz (2023) Performance Evaluation on Resolution Time Prediction Using Decision Tree, Random Forest and eXtreme Gradient Boosting. In: 2023 International Conference on Computer Applications Technology (CCAT), 15-17 September 2023, Guiyang, China.

Kusumo, Dana Sulistiyo and Noviyanti, Dita and Gandhi, Arfive and Karo Karo, Ichwanul Muslim and Haw, Su Cheng and Naveen, Palanichamy (2023) Redesign of Indonesia E-commerce Online Review using User Information Behavior and Build-Learn-Measure Approaches. In: 2023 25th International Conference on Advanced Communication Technology (ICACT), 19-22 Feb 2023, Pyeongchang, Republic of Korea.

Foo, Jia Lin and Ng, Kok Why and Naveen, Palanichamy (2022) Neural Network-Based Encryption of Data Communication. In: Postgraduate Colloquium December 2022, 1-15 December 2022, Multimedia University, Malaysia. (Unpublished)

Haw, Su Cheng and Chew, Lit Jiew and Ng, Kok Why and Naveen, Palanichamy and Gandhi, Arfive and Martha, Ati Suci Dian (2022) Ontology-based Recommender System with Descriptive Analytics in e-Commerce. In: 2022 2nd International Conference on Big Data Engineering and Education (BDEE), 5-7 Aug 2022, Chengdu, China.

Rajendran, Perivitta and Haw, Su Cheng and Naveen, Palanichamy (2022) Classification of Heart Disease Using Machine Learning Techniques. In: ICDTE 2021: 2021 5th International Conference on Digital Technology in Education, 15 - 17 Sep. 2021, Busan, Republic of Korea.

Murugan, Rishanti and Naveen, Palanichamy (2021) Smart City Air Quality Prediction using Machine Learning. In: 2021 5th International Conference on Intelligent Computing and Control Systems (ICICCS), 6-8 May 2021, Madurai, India.

Naveen, Palanichamy and Siow, Chun Lim and Nishanth, Jayanthi (2020) Reliable Broken Conductor Fault Detection for Low Volt Interconnected Distribution Lines. In: 2020 International Conference on Smart Electronics and Communication (ICOSEC), 10-12 Sept. 2020, Trichy, India.

Naveen, Palanichamy and Wong, Kiing Ing (2019) Fog Computing for Smart Grid Development and Implementation. In: 2019 IEEE International Conference on Intelligent Techniques in Control, Optimization and Signal Processing (INCOS), 11-13 April 2019, Tamilnadu, India.