Knowledge creation in IT projects to accelerate digital innovation: two decade systematic literature review


Tung, Soon Seng and Dorasamy, Magiswary and Razak, Ruzanna and Kaliannan, Maniam and Sambasivan, Murali (2021) Knowledge creation in IT projects to accelerate digital innovation: two decade systematic literature review. F1000Research, 10. p. 1040. ISSN 2046-1402

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The interactivity and ubiquity of digital technologies are exerting a significant impact on the knowledge creation in information technology (KC-IT) projects. According to the literature, the critical relevance of KC-IT is highly associated with digital innovation (DI) for organisational success. However, DI is not yet a fully-fledged research subject but is an evolving corpus of theory and practise that draws from a variety of social science fields. Given the preceding setting, this study explores the interaction of KC-IT with DI. This work provides a systemic literature review (SLR) to examine the literature in KC-IT and its connection to DI. A SLR of 527 papers from 2001 to 2021 was performed across six online databases. The review encompasses quantitative and qualitative studies on KC-IT factors, processes and methods. Three major gaps were found in the SLR. Firstly, only 57 (0.23%) papers were found to examine the association between KC and IT projects. These works were analysed for theories, type of papers, KC-IT factors, processes and methods. Secondly, the convergence reviews indicate that scarce research has examined TMS and trust in KC-IT as factors. Thirdly, only 0.02% (5) core papers appeared in the search relevant to KC in IT projects to accelerate DI. The majority of the papers examined were not linked to DI. A significant gap also exists in these areas. These findings warrant the attention of the research community.

Item Type: Article
Uncontrolled Keywords: Knowledge Creation, Digital Innovation, Digital Economy, Systematic Literature Review, IT Projects, Information Technology, Transactive Memory System, Trust, Knowledge management
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28-70 Management. Industrial Management > HD30.2 Electronic data processing. Information technology. Including artificial intelligence and knowledge management
Divisions: Faculty of Management (FOM)
Depositing User: Ms Nurul Iqtiani Ahmad
Date Deposited: 17 Jan 2022 10:15
Last Modified: 17 Jan 2022 10:15


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