Knowledge creation in IT projects to accelerate digital innovation: two decade systematic literature review

Citation

Tung, Soon Seng and Dorasamy, Magiswary and Razak, Ruzanna and Kaliannan, Maniam and Sambasivan, Murali (2021) Knowledge creation in IT projects to accelerate digital innovation: two decade systematic literature review. F1000Research, 10. p. 1040. ISSN 2046-1402

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Abstract

The interactivity and ubiquity of digital technologies are exerting a significant impact on the knowledge creation in information technology (KC-IT) projects. According to the literature, the critical relevance of KC-IT is highly associated with digital innovation (DI) for organisational success. However, DI is not yet a fully-fledged research subject but is an evolving corpus of theory and practise that draws from a variety of social science fields. Given the preceding setting, this study explores the interaction of KC-IT with DI. This work provides a systemic literature review (SLR) to examine the literature in KC-IT and its connection to DI. A SLR of 527 papers from 2001 to 2021 was performed across six online databases. The review encompasses quantitative and qualitative studies on KC-IT factors, processes and methods. Three major gaps were found in the SLR. Firstly, only 57 (0.23%) papers were found to examine the association between KC and IT projects. These works were analysed for theories, type of papers, KC-IT factors, processes and methods. Secondly, the convergence reviews indicate that scarce research has examined TMS and trust in KC-IT as factors. Thirdly, only 0.02% (5) core papers appeared in the search relevant to KC in IT projects to accelerate DI. The majority of the papers examined were not linked to DI. A significant gap also exists in these areas. These findings warrant the attention of the research community.

Item Type: Article
Uncontrolled Keywords: Knowledge Creation, Digital Innovation, Digital Economy, Systematic Literature Review, IT Projects, Information Technology, Transactive Memory System, Trust, Knowledge management
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28-70 Management. Industrial Management > HD30.2 Electronic data processing. Information technology. Including artificial intelligence and knowledge management
Divisions: Faculty of Management (FOM)
Depositing User: Ms Nurul Iqtiani Ahmad
Date Deposited: 17 Jan 2022 10:15
Last Modified: 17 Jan 2022 10:15
URII: http://shdl.mmu.edu.my/id/eprint/9848

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