Exploring the Root Causes of Human Error in Small, Medium Enterprise (SMEs) Manufacturing Industries in Malaysia

Citation

Yeow, Jian Ai and Cheah, Chew Sze and Tan, Pei Kian and Chow, Mei Min and Tai, Hen Toong (2019) Exploring the Root Causes of Human Error in Small, Medium Enterprise (SMEs) Manufacturing Industries in Malaysia. In: INTERNATIONAL SYMPOSIUM ON APPLIED STRUCTURAL EQUATION MODELING AND METHODOLOGICAL MATTERS SASEM 2019, 23-24 August 2019, Novotel, melaka.

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Abstract

The SMEs manufacturing industry can be considered as the country’s backbone which helps to develop Malaysia’s economy. However, the greater the development of manufacturing, the greater of workplace accidents and injuries. Human errors are the foundation of all causes of occupational accidents and injuries. The objective of this research is to identify the main causes of human error in SMEs manufacturing industry by using quantitative research approach. This study revealed that factors such as mental workload and working condition has significant relationship with human error. However, variable such as horseplay or, prank at work as well as working duration (shift work) do not show any significant relationship with human error. This study ended with a discussion and interpretation of the research findings and provides contribution to manufacturing industry, Human Resource practitioner or policy maker, as well as the employee in preventing error.

Item Type: Conference or Workshop Item (Paper)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD2321-4730.9 Industry
Divisions: Faculty of Business (FOB)
Depositing User: Ms Rosnani Abd Wahab
Date Deposited: 24 Jan 2022 02:33
Last Modified: 24 Jan 2022 02:33
URII: http://shdl.mmu.edu.my/id/eprint/9376

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