The Mediating Effect Of Information System Artefact (ISA) Between Employee Bahaviour And Organizational Resilence


Raman, Murali and Velu, Shubashini Rathina and Gopinathan, Sharmini (2019) The Mediating Effect Of Information System Artefact (ISA) Between Employee Bahaviour And Organizational Resilence. Journal of Theoretical and Applied Information Technology, 97 (9). pp. 2619-2638. ISSN 1992-8645

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The purpose of this paper is to analyse the relationship between the employee behaviour with Information System Artefact (ISA). However, this relationship does not arise directly. The authors argue that the employee behaviour in organization has a positive effect on the use of Information System Artefact (ISA) tools and processes due to employees are facing a lot of challenges in handling complexity of job and this subsequently increase human errors. Increase of human errors in organization contributes to disasters thus impact the organizational resilience. Information System Artefact (ISA) and the usage are tools to simplify employees work practises and processes to achieve better organizational resilience. This study aims to determine whether Information System Artefact (ISA) mediate in the relationship between employee behaviour in organization and organization resilience on companies listed under Malaysian Digital Economic Corporation Sdn. Bhd. (MDEC) during the period of 2000 to 2018.The main finding is that the role of employees behaviour positively affects the use of Information System Artefact (ISA) thus enhances organization resilience. The study is a new contribution for academics and practitioners, since the Information System Artefact (ISA) and behaviours is tested in education practises for adult learners and students instead over employees on disaster management practices and organizational resilience. In addition, the effect of artefact has been studied in organization routines and security context instead of in disaster management. The study has two practical implications for companies to continue working for sustainability. The first practical implication is the need to work the processes that are aimed at the exchange of information that are simplified both internally and externally to the organization. The second practical implication, that has been determined several enhancement initiatives for resilient organizations that may contribute towards the strategic goals of Sendai’s framework (2015–2020). These enhancement initiatives help to cultivate a new dimension of behavioural capacities among employees. Moreover, it raises awareness of risk with relevant lead and follows indicators to recognise trend, emerging risks, and opportunities. Thus, risk attitude for each main type of operational risk must be identified for guidance using symbols or artefacts that can position the risk

Item Type: Article
Uncontrolled Keywords: Mediation, Employee behaviour, Information System Artefact (ISA), organizational resilience, Human error
Subjects: J Political Science > JX International law > JX(1)-(6650) International law, see JZ and KZ
Divisions: Faculty of Management (FOM)
Depositing User: Ms Suzilawati Abu Samah
Date Deposited: 14 Jan 2022 02:22
Last Modified: 14 Jan 2022 02:22


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