Knowledge management systems usage: application of diffusion of innovation theory


Okour, Mohammad Khaleel and Chong, Chin Wei and Abdel Fattah, Fadi Abdel Muniem (2021) Knowledge management systems usage: application of diffusion of innovation theory. Global Knowledge, Memory and Communication. ISSN 2514-9342

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The purpose of this study is to investigate the influence of technological antecedents on the usage of decision makers for the implemented knowledge management system (KMS) amongst Jordanian banks. This study extends the investigation by assessing the influence of knowledge or information quality on KMS usage. This study aims to assess whether knowledge or information quality is significantly correlated to system compatibility, relative advantage and complexity (technological antecedents). The study model was developed by using Rogers’ diffusion of innovation (DOI) theory, on which seven hypotheses were developed. To examine these research hypotheses, a self-administered questionnaire was carried out with 341 decision makers who are using the KMS to perform their job-related activities. Structural equation modelling analysis of moment structures software was used for data analysis.

Item Type: Article
Uncontrolled Keywords: Diffusion of innovations
Subjects: H Social Sciences > HC Economic History and Conditions > HC79 Special Topics. Including air pollution, automation, consumer demand, famines, flow of funds, etc.
Divisions: Faculty of Management (FOM)
Depositing User: Ms Nurul Iqtiani Ahmad
Date Deposited: 07 Jul 2021 09:15
Last Modified: 07 Jul 2021 09:15


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