RFID Continuance Usage Intention in Health Care Industry


Iranmanesh, Mohammad and Zailani, Suhaiza and Nikbin, Davoud (2017) RFID Continuance Usage Intention in Health Care Industry. Quality Management in Health Care, 26 (2). pp. 116-123. ISSN 1550-5154, 1063-8628

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Radio-frequency identification (RFID) has been proved to be an effective tool both for improving operational efficiency and for gaining competitive advantage in the health care industry despite its relatively low-usage rate in hospitals. The sustained use of RFID by health care professionals will promote its development in the long term. This study evaluates the acceptance continuance of RFID among health care professionals through technology continuance theory (TCT). Data were collected from 178 medical professionals in Malaysia and were then analyzed using the partial least squares technique. The analysis showed that the TCT model provided not only a thorough understanding of the continuance behavior of health care professionals toward RFID but also the attitudes, satisfaction, and perceived usefulness of professionals toward it. The results of this study are expected to assist policy makers and managers in the health care industry in implementing the RFID technology in hospitals by understanding the determinants of continuance of RFID usage intention.

Item Type: Article
Uncontrolled Keywords: Radio frequency identification systems
Subjects: T Technology > TK Electrical engineering. Electronics Nuclear engineering > TK5101-6720 Telecommunication. Including telegraphy, telephone, radio, radar, television
Divisions: Faculty of Business (FOB)
Depositing User: Ms Suzilawati Abu Samah
Date Deposited: 22 Jul 2020 00:39
Last Modified: 22 Jul 2020 00:39
URII: http://shdl.mmu.edu.my/id/eprint/6956


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