An Examination of the Critical success factors of the business process Re-Engineering Implementation Process In Malaysia Domestic Banks And Finance Companies

Khong, Kok Wei (2003) An Examination of the Critical success factors of the business process Re-Engineering Implementation Process In Malaysia Domestic Banks And Finance Companies. PhD thesis, Multimedia University.

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Abstract

The aim of this thesis is to examine how the Critical Success Factors of Business Process Re-engineering implementation affect the perceived performances of Malaysian domestic bank and finance companies, and hence to create a perceptual causal relationship model relating these variables.

Item Type: Thesis (PhD)
Subjects: L Education > LB Theory and practice of education > LB2300 Higher Education
Divisions: Faculty of Management (FOM)
Depositing User: Mr Shaharom Nizam Mohamed
Date Deposited: 04 Dec 2009 07:40
Last Modified: 04 Dec 2009 11:40
URI: http://shdl.mmu.edu.my/id/eprint/67

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