Measuring Customer Satisfaction In Five-Star Hotels In Malaysia

Hia, Kuek Gek (2003) Measuring Customer Satisfaction In Five-Star Hotels In Malaysia. Masters thesis, Multimedia University.

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Abstract

The purpose of this study is to look into the Customer Satisfaction in Five-Star Hotels in Malaysia.

Item Type: Thesis (Masters)
Subjects: L Education > LB Theory and practice of education > LB2361 Curriculum
Divisions: Faculty of Management (FOM)
Depositing User: Ms Suzilawati Abu Samah
Date Deposited: 29 Jun 2010 07:22
Last Modified: 29 Jun 2010 07:22
URI: http://shdl.mmu.edu.my/id/eprint/650

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