Knowledge-based development in Sudan: Key factors affecting the use of K-BDSS Tools in small and medium-sized enterprises

Mohamed Elshaiekh, Nour Eldin and Chong, Chin Wei and Woods, Peter Charles (2011) Knowledge-based development in Sudan: Key factors affecting the use of K-BDSS Tools in small and medium-sized enterprises. Journal of Knowledge Management Practice, 12 (2). ISSN 1705-9232

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Abstract

This study identifies factors affecting the perceived use of Knowledge-Based Decision Support System (KBDSS) tools in small and medium-sized enterprises (SMEs) in Sudan. A questionnaire was distributed to 600 staff in three selected companies with a response rate of 45%. The study utilized quantitative data for ease of analysis and control of bias. Descriptive statistics, factor analysis, and multiple regressions revealed that four factors in particular, Technology Infrastructure, Top Management Support, User Satisfaction, and Staff Training, affect usage of K-BDSS tools in SMEs in Sudan. This finding supports those of Laszlo and Laszlo, and Ergazakis and colleagues. The results of this study are not applicable to all industries; however, they provide useful guidance for specific policy formulation in Sudan with regard to SMEs and the use of K-BDSS tools.

Item Type: Article
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Faculty of Management (FOM)
Depositing User: Ms Rosnani Abd Wahab
Date Deposited: 12 Feb 2014 04:42
Last Modified: 12 Feb 2014 04:42
URI: http://shdl.mmu.edu.my/id/eprint/5177

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