How intellectual capital mediates the relationship between knowledge management processes and organizational performance

Daud, Salina and Wan Yusoff, Wan Fadzilah (2011) How intellectual capital mediates the relationship between knowledge management processes and organizational performance. African Journal of Business Management, 5 (7). pp. 2607-2617. ISSN 1993-8233

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Abstract

The primary objective of the study is to examine the relationship between knowledge management processes and organizational performance, and to analyze the mediating effects of intellectual capital on the relationship between knowledge management processes and organizational performance. The self-administered questionnaire was distributed to the owner or senior manager of small and medium enterprises (SMEs) multimedia super corridor (MSC) status organizations. A total of 289 useable questionnaires were collected from them. The results reveal that knowledge management processes were confirmed as the antecedents of intellectual capital; and intellectual capital was established as a mediator between knowledge management processes and organizational performance. Findings show that the combination of knowledge management processes as organizational capability with intellectual capital as organizational strategic assets facilitates improvements in organizational performance.

Item Type: Article
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Faculty of Management (FOM)
Depositing User: Ms Rosnani Abd Wahab
Date Deposited: 12 Feb 2014 04:25
Last Modified: 12 Sep 2014 04:38
URI: http://shdl.mmu.edu.my/id/eprint/5176

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