Inter-organizational knowledge transfer needs among small and medium enterprises


Chong, Chin Wei and Chong, Siong Choy and Gan, Geok Chew (2011) Inter-organizational knowledge transfer needs among small and medium enterprises. Library Review, 60 (1). pp. 37-52. ISSN 0024-2535

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The purpose of this paper is to build upon Chen et al.'s work by investigating inter-organizational knowledge transfer needs and practices among small and medium enterprises (SMEs) which have received relatively little research attention to date. Design/methodology/approach – A questionnaire survey was conducted on SMEs which have been accorded the Multimedia Super Corridor Malaysia status. Data were analyzed using Statistical Package for the Social Sciences. Findings – In total, nine important areas have been the focus of this study, i.e. the importance of external knowledge; the extent to which external knowledge is more important than internal knowledge to organizational success; areas in which insufficient knowledge contributes to costly errors or mistakes in the SMEs; SMEs' involvement in knowledge transfer activities; number of social networks involved; SMEs' perceptions about networks; use of tools and technologies to transfer inter-organizational knowledge; constraints of inter-organizational knowledge transfer; and SMEs' effectiveness in leveraging knowledge. The data collected from 70 owners/managers of SMEs suggest that to some extent external knowledge is believed to be an important need by the enterprises.

Item Type: Article
Subjects: H Social Sciences > H1-99 Social Sciences (General)
Divisions: Faculty of Management (FOM)
Depositing User: Ms Rosnani Abd Wahab
Date Deposited: 12 Feb 2014 03:28
Last Modified: 29 Dec 2020 16:19


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