Citation
Hua, Chan Keng (2000) Total Quality Management In Network Management & Operations Department Of Telekom Malaysia. Masters thesis, Multimedia University. Full text not available from this repository.
Official URL: http://vlib.mmu.edu.my/diglib/login/dlusr/login.ph...
Abstract
The purpose of this study was to investigate the practices of total quality management in Network Management & Operations (NMO) department of Telekom Malaysia. This study also covered the effectiveness of ISO 9002 standard implementation in NMO. In additi
| Item Type: | Thesis (Masters) |
|---|---|
| Subjects: | L Education > LB Theory and practice of education > LB2361 Curriculum |
| Divisions: | Faculty of Management (FOM) |
| Depositing User: | Ms Suzilawati Abu Samah |
| Date Deposited: | 18 Jun 2010 08:41 |
| Last Modified: | 18 Jun 2010 08:41 |
| URII: | http://shdl.mmu.edu.my/id/eprint/501 |
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