Factors Affecting The Implementation Of Quality Programs In Telekom Malaysia A Study On The Effectiveness Of Quality Improvement Projects

Abd Razak, Abd Halim (2001) Factors Affecting The Implementation Of Quality Programs In Telekom Malaysia A Study On The Effectiveness Of Quality Improvement Projects. Masters thesis, Multimedia University.

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Abstract

The study is to assess the effectiveness of the quality initiatives by looking at factors affecting the success of the quality programs. The quality programs refer particularly to the QCC/QIT implementation.

Item Type: Thesis (Masters)
Subjects: L Education > LB Theory and practice of education > LB2361 Curriculum
Divisions: Faculty of Management (FOM)
Depositing User: Ms Suzilawati Abu Samah
Date Deposited: 16 Jun 2010 10:04
Last Modified: 16 Jun 2010 10:04
URI: http://shdl.mmu.edu.my/id/eprint/459

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