A Study Of The Effectiveness Implementation Of Total Quality Management And Just-In-Time In Telekom Billing Operation

Omar, Shahnim (2000) A Study Of The Effectiveness Implementation Of Total Quality Management And Just-In-Time In Telekom Billing Operation. Masters thesis, Multimedia University.

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Abstract

This dissertation is a study of the effectiveness implementation of total quality management(TQM) and just-in-time (JIT) billing in Telekom billing operation. It is based on the exiting billing operation that has been continuosly improved since beginning

Item Type: Thesis (Masters)
Subjects: L Education > LB Theory and practice of education > LB2361 Curriculum
Divisions: Faculty of Management (FOM)
Depositing User: Ms Suzilawati Abu Samah
Date Deposited: 15 Jun 2010 09:37
Last Modified: 15 Jun 2010 09:37
URI: http://shdl.mmu.edu.my/id/eprint/446

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