A Study Of Customer Satisfaction

Seng, Tan Lan (2001) A Study Of Customer Satisfaction. Masters thesis, Multimedia University.

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Abstract

This study aims to explore further into the critical and valid determinants for measuring customer satisfaction in Malaysia and Singapore context.

Item Type: Thesis (Masters)
Subjects: L Education > LB Theory and practice of education > LB2361 Curriculum
Divisions: Faculty of Management (FOM)
Depositing User: Ms Suzilawati Abu Samah
Date Deposited: 15 Jun 2010 01:56
Last Modified: 15 Jun 2010 01:56
URI: http://shdl.mmu.edu.my/id/eprint/425

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