A Study Of Employee Perception On TQM And Its Related Culture In Telekom Malaysia Perak

Abd. Rahman, Zainal Abidin (2000) A Study Of Employee Perception On TQM And Its Related Culture In Telekom Malaysia Perak. Masters thesis, Multimedia University.

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Abstract

This research studied and analyzed the perception of the employees in Telekom Malaysia Perak regarding TQM implementation and its related cultures. Seven dimensions of TQM and five dimensions of cultures were evaluated using questionnaires that were sent

Item Type: Thesis (Masters)
Subjects: L Education > LB Theory and practice of education
Divisions: Faculty of Management (FOM)
Depositing User: Ms Suzilawati Abu Samah
Date Deposited: 15 Jun 2010 10:29
Last Modified: 15 Jun 2010 10:29
URI: http://shdl.mmu.edu.my/id/eprint/385

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