Factors Enhancing Electronic-Citizen Satisfaction in The Context of Malaysian Electronic Government

Mahmoudi, Arezou (2010) Factors Enhancing Electronic-Citizen Satisfaction in The Context of Malaysian Electronic Government. Masters thesis, Multimedia University.

Full text not available from this repository.
Official URL: http://vlib.mmu.edu.my/diglib/login/dlusr/login.ph...

Abstract

This study was done to display the updated distributed survey in 2010. The important elements of improving services are the points of view, participation, feedback and satisfaction of people who use these services. Therefore the author attempted to measure citizen satisfaction in different dimensions and factors.

Item Type: Thesis (Masters)
Subjects: J Political Science > JF Political institutions (General)
Divisions: Faculty of Management (FOM) > MBA Programme
Depositing User: Users 27 not found.
Date Deposited: 11 Nov 2010 09:12
Last Modified: 11 Nov 2010 09:12
URI: http://shdl.mmu.edu.my/id/eprint/1764

Actions (login required)

View Item View Item