Customers Perspectives On Electronic Banking In Malaysia

Ariffin, Norlida (2007) Customers Perspectives On Electronic Banking In Malaysia. Masters thesis, Multimedia University.

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Abstract

This paper undertakes to investigate how much electronic banking has improved Customer Relationship Management provided by the local banks from customers' perspectives.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HG Finance > HG1710 Electronic Funds Transfers
Divisions: Faculty of Management (FOM)
Depositing User: Ms Suzilawati Abu Samah
Date Deposited: 02 Sep 2010 06:02
Last Modified: 02 Sep 2010 06:02
URI: http://shdl.mmu.edu.my/id/eprint/1448

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