E-Service Quality And Trust Within B2C E-Commerce Environment: A Study On Internet Banking In Malaysia

Stephanus, Richard (2006) E-Service Quality And Trust Within B2C E-Commerce Environment: A Study On Internet Banking In Malaysia. Masters thesis, Multimedia University.

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Abstract

This thesis is produced to provide fundamental platform to meet the future of Internet banking expectation in term of E-service quality expectation and to enhance trust conception.

Item Type: Thesis (Masters)
Subjects: L Education > LB Theory and practice of education
Divisions: Faculty of Management (FOM)
Depositing User: Ms Suzilawati Abu Samah
Date Deposited: 23 Aug 2010 01:01
Last Modified: 23 Aug 2010 01:01
URI: http://shdl.mmu.edu.my/id/eprint/1168

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