Case Study Of Trisakti Institute Of Tourism, Jakarta Total Quality Management Practice In Tourism And Hospitality Institute

Suzanto, Gatot Harry (2006) Case Study Of Trisakti Institute Of Tourism, Jakarta Total Quality Management Practice In Tourism And Hospitality Institute. Masters thesis, Multimedia University.

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Abstract

The principle reason for the commencement of this topic were the great discrepancies between the realities of trying Total Quality Management (TQM) and the concepts of leadership and empowerment related to TQM in the literature.

Item Type: Thesis (Masters)
Subjects: L Education > LB Theory and practice of education
Divisions: Faculty of Management (FOM)
Depositing User: Ms Suzilawati Abu Samah
Date Deposited: 23 Aug 2010 01:02
Last Modified: 23 Aug 2010 01:02
URI: http://shdl.mmu.edu.my/id/eprint/1167

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