Factors Influencing Intention to Use E-Mental Health among Digital Talent in Malaysia


Tan, Choon Hong and Koo, Ah Choo and Rahmat, Hawa (2022) Factors Influencing Intention to Use E-Mental Health among Digital Talent in Malaysia. In: Creative Multimedia Postgraduate Research Colloquium, 14 July 2022, Multimedia University, Malaysia.

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In Malaysia, the prevalence of mental health issue has been rising even more after the COVID�19 pandemic hits Malaysia. E-mental health such as Telehealth is potentially effective for promoting mental wellness and ensuring a more sustainable access to mental healthcare for more people in Malaysia. However, the potential of e-mental health could not be fully utilized without understanding the attitudes toward the use of this technology. This research intends to bridge this gap of literature and the objectives of this study are: 1) To explore the perception of digital talent in Malaysia toward e-mental health, 2) To identify the key factors that promote intention to use e-mental health among digital talent in Malaysia. E-mental health consists of three dimensions, namely, 1) “Health in our hand (HIOH)”, 2) “Interacting for health (IFH)”, and 3) “Data enabling health (DEH)”. UTAUT predictors, workplace wellness and mental health literacy were employed to investigate their influence towards the intention to use e-mental health. The study employed an online cross-sectional survey and received 326 digital workers’ complete responses. The results of the study indicated that more than half of the workers have high intention to use e-mental health, with “health in our hand” being the most prevalent dimension. Performance expectancy, effort expectancy, social influence and workplace wellness have shown significant influence on the intention to use e-mental health. Nevertheless, the actual usage of e-mental health was very low, due to it being a new concept and innovation among digital workers. Factors affecting the low usage were privacy concerns such as data security and health verification issues. In addition, the issue of mental health has not been openly and widely discussed in Malaysia’s workplaces due to the negative stigma.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: Intention to use, e-Mental health, Digital talen
Subjects: B Philosophy. Psychology. Religion > BL Religion
Divisions: Faculty of Creative Multimedia (FCM)
Depositing User: Ms Rosnani Abd Wahab
Date Deposited: 24 Nov 2022 07:33
Last Modified: 24 Nov 2022 07:33
URII: http://shdl.mmu.edu.my/id/eprint/10784


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