Behavioral Intention to Use Cryptocurrency as an Electronic Payment in Malaysia


Farhana, Kaniz and Muthaiyah, Saravanan (2022) Behavioral Intention to Use Cryptocurrency as an Electronic Payment in Malaysia. Journal of System and Management Sciences, 12 (4). pp. 219-231. ISSN 1816-6075, 1818-0523

[img] Text
Vol.12.No.04.14.pdf - Published Version
Restricted to Repository staff only

Download (379kB)


Consumers’ today desire a cashless economy based on digital currency, as well as a speedier and more convenient payment mechanism. The majority of cryptocurrency research is carried out in developed countries, mainly the United States and Europe. Yet, cryptographic money acknowledgment conduct and components that influence such acknowledgment has limited investigation, particularly in the developing country context. This study aims to examine the factors influencing behavioural intention (BI) to use cryptocurrency as an electronic payment from the viewpoint of the students’ perspective. Constructs from the unified theory of acceptance and use of technology (UTAUT) and an added variable, Perceived Trust (PT), are examined to predict BI. A 5-point Likert scale online survey was given to a group of students to determine their intention to utilise cryptocurrencies as an electronic payment. The finding shows that all variables (Performance Expectancy, Effort Expectancy, Social Influence, perceived Trust and Facilitating Condition) play the dominant role in affecting the intention to use cryptocurrency among the students. Trust is a concern for Malaysians in this study as it is the only variable that the respondents responded negatively to. Malaysians are still cautious of cryptocurrencies, despite the fact that it is already used as a payment option by worldwide tech companies. The findings of this study can provide relevant authorities and businesses better understand the factors that consumers consider when considering using cryptocurrencies as a form of electronic payment

Item Type: Article
Uncontrolled Keywords: UTAUT, behavioral intention, cryptocurrency, electronic payment
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD9000-9999 Special industries and trades
Divisions: Faculty of Management (FOM)
Depositing User: Ms Nurul Iqtiani Ahmad
Date Deposited: 11 Oct 2022 05:29
Last Modified: 11 Oct 2022 05:29


Downloads per month over past year

View ItemEdit (login required)