Personality traits and individual performance: test of the mediating role of motivation among top management


Shahreki, Javad and Ganesan, Jaya and Nguyen, Thanh Thuy (2020) Personality traits and individual performance: test of the mediating role of motivation among top management. International Journal of Business Governance and Ethics, 14 (3). p. 225. ISSN 1477-9048

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Personality traits, considered as indicators of the employee's performance and motivation which concentrated on intrinsic and extrinsic motivation (Mot), plays an important role in employee performance. This paper aims to investigate the relationships between the personality traits (conscientiousness, neuroticism, extraversion, openness to experience, and agreeableness) and the individual in-role and extra-role performance (IP). In addition, the motivation is being explored in terms of intrinsic and extrinsic of employees. To achieve these objectives, a data-set was collected by surveying 167 general managers (GMs) and general manager's assistants (Asst. GMs) of five star hotels in Malaysia. The partial least squares-structural equation modelling (PLS-SEM) was used to examine the dataset and test the hypotheses. The findings indicated a significant linkage among extraversion, conscientiousness, agreeableness, Mot and IP. On the other hand, Mot mediated the relationships among extraversion, conscientiousness, agreeableness and IP. The participants of the current study revealed a better individual in-role and extra-role performance through an appropriate implementation of personality traits practice.

Item Type: Article
Uncontrolled Keywords: Employee motivation, motivation, top management, personality traits, individual performance, hospitality industry
Subjects: H Social Sciences > HF Commerce > HF5001-6182 Business > HF5549-5549.5 Personnel management. Employment management
Divisions: Faculty of Business (FOB)
Depositing User: Ms Rosnani Abd Wahab
Date Deposited: 20 Dec 2020 13:35
Last Modified: 20 Dec 2020 13:35


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