Research On The Relationship Between Total Quality Management Practices And Firms Performance

Hua, Pan Xin (2008) Research On The Relationship Between Total Quality Management Practices And Firms Performance. Masters thesis, University of Multimedia.

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Abstract

This study dicusses about improving quality level of products and then to improve their performance by total quality management. The aim of this study is to examine the relationship between total quality management (TQM) practices and firm performance, and then identify which elements of TQM are the best predictors of firm performance .

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28-70 Management. Industrial Management > HD61 Risk in industry. Risk management
Divisions: Faculty of Management (FOM) > MBA Programme
Depositing User: Ms Suzilawati Abu Samah
Date Deposited: 19 Jul 2011 06:19
Last Modified: 19 Jul 2011 06:19
URI: http://shdl.mmu.edu.my/id/eprint/1849

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