Determinants of psychological empowerment and work engagement during COVID-19 pandemic


Fawehinmi, Olawole and Ojo, Adedapo Oluwaseyi and Mohd Yusoff, Yusliza (2022) Determinants of psychological empowerment and work engagement during COVID-19 pandemic. Kybernetes. ISSN 0368-492X

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Purpose Existing studies have demonstrated the significances of job, personal and social resources in stimulating work engagement (WKE). However, the role of psychological empowerment (PYE) in linking these resources to WKE has received limited attention. Hence, drawing on the conservation of resources (COR) theory, this paper investigates the effects of friends and family support (FFS), supervisor support (SST), and employee resilience (ERS) in stimulating PYE for WKE amid the uncertainty associated with the COVID-19 pandemic. Design/methodology/approach With a survey instrument, the authors collected data from 259 knowledge workers in Malaysia and analyzed the hypothesized model with the partial least square (PLS) structural equation modeling technique. Findings The data support the significant effects of FFS, SST, and ERS on PYE. Also, PYE was a significant mediator of FFS, SST, and ERS effects on WKE. Originality/value This study offers empirical support for the relevance of COR theory in explaining how employees adjust to the burden of uncertainty and psychological stress associated with the COVID-19 mandated "work from home" (WFH) practices through their engagement in work.

Item Type: Article
Uncontrolled Keywords: Conservation of resources theory, COVID-19 pandemic, Psychological empowerment, Resilience, Social support, Job resources, Personal resources
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD4801-8943 Labor. Work. Working class > HD5701-6000.9 Labor market. Labor supply. Labor demand Including unemployment, manpower policy, occupational training, employment agencies
Divisions: Faculty of Management (FOM)
Depositing User: Ms Nurul Iqtiani Ahmad
Date Deposited: 12 Oct 2022 00:56
Last Modified: 12 Oct 2022 00:56


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