The Antecedents of Benevolent Leadership and its Effects on Banking Employee Engagement Mediated by Psychological Empowerment


Tan, Jue Xin and Chong, Chin Wei and Ojo, Adedapo Oluwaseyi (2022) The Antecedents of Benevolent Leadership and its Effects on Banking Employee Engagement Mediated by Psychological Empowerment. In: Postgraduate Social Science Colloquium 2022, 1 - 2 June 2022, Online.

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Background - Benevolent leadership has been proposed as a leadership style that is derived from Confucian philosophy of kindness. The past literature has shown that it is known as one of the favourable leadership styles that lead to various positive organisational outcomes. However, the antecedents of benevolent leadership have not been sufficiently explored. Purpose - This study aims to examine the antecedents of benevolent leadership and the relationship between benevolent leadership and employee engagement with psychological empowerment as a mediator. The antecedents, for instances, perceived leader’s characteristics, perceived leader’s integrity, emotional intelligence and perspective taking were proposed based on the skill theory. The effect of benevolent leadership towards employee engagement through psychological empowerment was explained by social exchange theory. Evidences have shown that banking industry is striving to enhance employees engagement, this research intends to expand the body of knowledge regarding benevolent leadership and affirm the importance and effectiveness of benevolent leaders towards employee engagement in the banking industry of Malaysia. Design/methodology/approach - This is a positivist study and survey method is adopted. The data collection will be conducted by distributing questionnaires to the employees who work at different level in banks around Klang Valley, Malaysia. Judgement sampling method will be used to select the respondents who are working with the same superior for at least one year to ensure a higher accuracy in evaluating their leaders. The data collected will be proposed with data screening to eliminate missing values and outliers. Next, the reliability and validity tests, multivariate assumption tests, and descriptive data analysis will be conducted. Structural equation modelling will be applied for hypothesis testing. Findings/Expected Contributions - The pilot study has been done and it shows that all constructs have achieved an alpha value of 0.8 and above. Research limitations - Due to the time and cost constraint, this study adopted quantitative survey method and collected data only from the banking industry of Malaysia. The interpretation of data may not be as thorough and meticulous as the qualitative study. Although the measurement instrument of benevolent leadership applied is the one which is widely adopted in most of the benevolent leadership studies, it is originally a component from the construct of paternalistic leadership. A new instrument which examine benevolent leadership more comprehensively may be necessary for future studies. Originality/value - This paper proposed four antecedents of benevolent leadership which have not been deeply studied and the psychological empowerment as the mediator of the relationship between benevolent leadership and employee engagement. The result of this study is expected to expand the understanding of benevolent leadership and serves as a reference for banks in cultivating a favourable leadership style that allow the enhancement of employee engagement through training, activities and culture shaping. This paper will also provide insights in the areas of recruitment and selection, training and development, and succession planning of the organizations, particularly in banking industry of Malaysia. Originality/ value is the uniqueness or novelty of the research. It can be taken from the literature gap/ methodology/ statistical examination/ result and etc.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: benevolent leadership, psychological environment, employee engagement, social exchange theory, banking industry
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28-70 Management. Industrial Management > HD57.7 Leadership
Divisions: Faculty of Management (FOM)
Depositing User: Ms Rosnani Abd Wahab
Date Deposited: 16 Aug 2022 01:06
Last Modified: 16 Aug 2022 01:06


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